Getting Started

Admin Guide: Bulk Import of Organization-Based Users

Admin Guide: Customer to User Conversion Process

Admin Guide: Groups Overview

Admin Guide: How to Create & Edit groups?

Admin Guide: How to Delete a Group?

Admin Guide: How to Delete or Remove a User?

Admin Guide: How to Resend an Activation Link to a User

Admin Guide: How to Reset a User’s Password?

Admin Guide: Removing Members from a Group

Admin Guide: Viewing Group Information

Configuring Ticketing General Settings

Configuring Ticketing Preferences for Inactive Agents

Creating and Managing Shifts for Ticket Assignment

End User Guide: Managing User Account and Profile Settings

How Do I Activate My Account?(Tenant/Buyer Activation)

How Schedulers Works in Wavity?

How to Add and Manage Organizations

How To Add An Individual User

How to Add External Users as Customers

How To Add Geo-Fences?

How To Add Members Into The Group?

How To Add Users In Bulk

How To Edit User Details

How To Enable AI Services in Wavity

How To Enable Email Integration with Microsoft Office 365

How To Enable Mobile Restriction?

How to Enable Out of Office Feature

How To Enable Password Expiration?

How To Enable Two-Factor Authentication?

How To Enable Work Calendar?