Getting Started

Admin Guide: Bulk Import of Organization-Based Users

Admin Guide: Customer to User Conversion Process

Configuring Ticketing General Settings

Configuring Ticketing Preferences for Inactive Agents

Creating and Managing Shifts for Ticket Assignment

Group Information

Groups Overview

How Do I Activate My Account?(Tenant/Buyer Activation)

How Schedulers Works in Wavity?

How To Add An Individual User

How To Add Geo-Fences?

How To Add Members Into The Group?

How To Add Users In Bulk

How To Create & Edit Groups

How To Delete a Group?

How To Delete a User in Wavity

How To Edit User Details

How To Enable AI Services in Wavity

How To Enable Email Integration with Microsoft Office 365

How To Enable Mobile Restriction?

How To Enable Password Expiration?

How To Enable Two-Factor Authentication?

How To Enable Work Calendar?

How To Export User Details?

How To Set Data Restriction?

How To Set Default Landing Page?

How To Set Default Locale?

How to Add External Users as Customers

How to Add and Manage Organizations

How to Change or Update your Password?