Platform Settings

What Session Does?

Setting Up SLA in Wavity

Setting Up Signatures for Support Communications

Setting Up Access Groups in Wavity Platform

Live Chat Configuration Guide for Admins

How to Upload or Change the Organization Logo?

How To Set Default Landing Page?

How To Set Default Locale?

How To Set Data Restriction?

How to Grant Admin Rights to an Individual User?

How To Enable Work Calendar?

How to Enable Out of Office Feature

How To Enable Mobile Restriction?

How To Enable AI Services in Wavity

How to Add External Users as Customers

How To Add Geo-Fences?

How to Add and Manage Organizations

How Schedulers Works in Wavity?

How Do I Activate My Account?(Tenant/Buyer Activation)

Creating and Managing Shifts for Ticket Assignment

Configuring Ticketing Preferences for Inactive Agents

Configuring Ticketing General Settings