Products

End User Guide: Live Chat- Talk to a Support Agent Instantly

End User Guide: Reporting Incidents in Wavity

End User Guide: Infrastructure related Service Requests

End User Guide: Information Requests in Servicedesk (ITSM)

End User Guide: How to use Pre-Built templates to Report an Incident

End User Guide: Documentation Requests in ServiceDesk (ITSM)

End User Guide: Communication related Service Requests

End User Guide: AI Chatbot Assistance - Ask and Receive Summarized Responses

End User Guide: Create Tickets/Incidents via Customer Portal

End User Guide: Accessing Incidents via Customer Portal

End User Guide: Access Requests in ServiceDesk (ITSM)

How to Calculate and Track Asset Depreciation in Wavity

Agent Guide: Creating and Managing Onboarding Requests

Employee Exit Clearance and Asset Return Process

How to View Asset Assignment History

Using Wavity's Analytics and Reporting Features

Agent Workflow Guide - Helpdesk

Agent Guide: Types of Change Classification

Agent Guide: Live Chat Usage

Agent Guide: How to Update the Status of an Incident

Agent Guide: How to update an existing SLA in ServiceDesk

Agent Guide: How to Manage a Repair Request

Agent Guide: How to manage a new Service Request

Agent Guide: How to create New SLA in ServiceDesk

Agent Guide: How to create a new P.O

Agent Guide: How to add a new CMDB record