Products

Portfolio Manager Guide - Assigning a Project Manager

Portfolio Manager Guide: Viewing Active Projects

Managing Budget Requests

How to Update Employee Directory

End User Guide: How to Request for an Asset?

How To Process A Procurement Request?

How to Manage a Change Request in Wavity ServiceDesk

How To Move The Ticket To The Knowledge Base?

How To Import The Assets Through Spreadsheets?

How to Export an Incident into PDF format

Ticket Escalation Process for Agents

Creating Tickets Without Login Using a Shared Link

How to Create a Change Request

How to Add Watch List Users while creating a ticket?

How To Add SLA’s (Service Level Agreements) in Helpdesk

Adding and Organizing Categories in the Wavity Helpdesk

Adding and Managing Categories in Wavity Asset Master Data

How To Add An Asset In Inventory?

How To Add Articles To The Knowledge Base?

How Managers can Approve or Reject a Request

How Can An Agent Assign An Asset To User?

Goal Owner Guide: Creating Task

How Can A Manager Approve An Asset Request?

Goal Owner: Viewing all Open Goal(s)

End User Guide: Software Requests in Wavity

End User Guide: Service Requests in Wavity

End User Guide: Security related Service Requests

End User Guide: Reporting an Incident via Chatbot

End User Guide: Retrieving Incidents in Wavity

End User Guide: Reporting Problem in Wavity