End User Guide: Retrieving Incidents in Wavity

Retrieving Incidents in Wavity is a simple, user-friendly, and accessible via Wavity Help & ServiceDesk.
Note: The steps provided below are sample instructions and can be customized to suit specific organizational requirements; however, the core workflow remains consistent.
Users can log in with their credentials on the Wavity platform, which will direct them to the End User Interface.

Click on the ‘My Incidents’ table widget to view all incidents created by you that are not yet closed. Click on any listed incident to view its detailed information.