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Features
AI Assistants
Retrieving and Managing Tickets via Wavity Chatbot
Live Chat: Talk to a Support Agent Instantly
How to utilize Knowledge Base Management Feature
How to Use the AI Chat Assistant
How to use Live Chat as an Agent?
How to use AI ChatBot in Wavity
How to Use AI to Create New Knowledge Base Articles
How to Use AI-Recommended Article Insertion
Creating a Ticket Using the Wavity Chatbot
Chatbot Usage for External Users
AI Chatbot Assistance: Ask and Receive Summarized Responses
Agent Guide: Responding with Knowledge Base Articles in Conversational UI