Customer Self-Service Portal

Admin Guide: How to Add and Customize Theme in Customer Portal?

Syncing KB Articles with the AI Chatbot

Setting Up a Customer Self-Service Portal

Re-Arranging Knowledge Base (KB) Articles

Customer Portal Configuration: Enabling Ticket Resolution by End Users

Customer Portal – Track your Request

Creating Tickets via Customer Self-Service Portal

Creating Knowledge Base Sub-Category

Creating Knowledge Base Category

Creating Knowledge Base Articles via Import

Creating Content Tags for KB Articles

Creating a Request Form in the Customer Self-Service Portal

Creating a Knowledge Base Article

Archiving & Restoring KB Articles