Features

How to Add and Edit Column Widgets

How To Activate/Deactivate An App

Export/Import Functions

Glossary of Major Keywords

Enabling Row Clickable for Quick Links

Enabling AI for Ticket Categorization

Enabling and Configuring Conversational UI

Email Ticketing with Wbots: Setup and Configuration Guide

Customer Portal Configuration: Enabling Ticket Resolution by End Users

Customer Portal – Track your Request

Creating Print Templates in App Designer

Creating Tickets via Customer Self-Service Portal

Creation of Tasks in Kanban Projects

Creation of Stages in Kanban Projects

Creating Knowledge Base Sub-Category

Creating Data Templates in App Designer

Creating Knowledge Base Category

Creating Knowledge Base Articles via Import

Creating Content Tags for KB Articles

Creating Global Widgets in Wavity

Creating a Link Widget in Wavity

Creating a Ticket Using the Wavity Chatbot

Creating a Table Widget in Wavity

Creating a Request Form in the Customer Self-Service Portal

Creating a Knowledge Base Article

Creating a Report Widget in Wavity

Configuring the Close Field in Conversational UI

Creating an Analytics Widget in Wavity

Creating a Bulletin Widget in Wavity

App Design Settings And Advanced Settings